7 cases matching your filters.
Source
Appeal
Category
Guideline 5.1.2 - Your app uses RPScreenRecorder to capture screen content for a screen-sharing feature without adequately disclosing this to users.
Fix: Added an in-app modal explaining screen sharing before each session starts. Added a visible floating overlay showing who is viewing the screen. Included a one-tap button to stop sharing at any time.
Guideline 2.5.14 - Performance. Your customer support feature uses screen mirroring without displaying the required recording indicator.
Fix: Switched to RPBroadcastSampleHandler for proper screen sharing that triggers the system recording indicator (red status bar). Users clearly see when their screen is being shared. Added a stop sharing...
Guideline 2.5.14 - Performance. Your app captures user screen interactions using a third-party session replay tool without adequate user notification.
Fix: Removed Hotjar. Replaced with event-based analytics that doesnt record screens. If session replay is needed, added explicit opt-in with clear Recording active indicator badge while replay is running.
Guideline 5.1.2 - We found that your app uses screen recording capabilities without displaying a clear user consent indicator during recording sessions.
Fix: Added a persistent colored border indicator during recording and a floating pill-shaped badge showing recording status. Also added an explicit opt-in screen explaining what data is captured before ena...
Guideline 2.5.14 - Performance. Apps must not capture screen content without displaying a clear indicator to the user that recording is active.
Fix: Added a prominent red banner showing Screen is being shared during support sessions. Implemented the RPSystemBroadcastPickerView for proper system-level recording consent. Recording only starts after...
Guideline 5.1.2 - Your app captures screen content while in the background without adequate user notification.
Fix: Limited recording to only the foreground state. When app goes to background, recording pauses automatically. Added a clear recording indicator in the status bar area and explicit consent screen before...
Guideline 2.5.14 - Performance. Your app uses screen recording or capture functionality without proper user notification and consent.
Fix: Removed the session replay SDK entirely. Replaced with privacy-respecting analytics that track events and taps without recording the screen. Added clear disclosure in privacy policy about all analytic...