Real-World Cases

Guideline 2.1 - Performance. Your app requires a specific brand of smart scale that is not available to our review team.

Fix: Added manual entry mode for all body measurements. Created demo mode with simulated scale readings for review. Added support for multiple scale brands to reduce hardware dependency. Provided video dem...

Guideline 2.1 - Performance. Your app requires an Apple Pencil to function but does not indicate this requirement or provide alternatives.

Fix: Added finger drawing as a fallback input method. Apple Pencil provides premium features (pressure sensitivity, tilt) but basic drawing works with fingers on any iPad. Clear onboarding shows the differ...

Guideline 2.1 - Performance. Your AR feature requires LiDAR scanner which is only available on certain devices but the app crashes on devices without LiDAR.

Fix: Added ARWorldTrackingConfiguration.supportsSceneReconstruction(.mesh) check. On non-LiDAR devices, use basic AR placement without room scanning. Show a message explaining reduced accuracy. App works o...

Guideline 2.1 - Performance. Your app requires an IoT device that is not available for review. Please provide a demo mode or video.

Fix: Built a comprehensive demo mode with simulated devices. Added sample rooms with virtual lights, thermostats, and cameras. Reviewer could explore full app functionality without real hardware. Also prov...

Guideline 2.1 - Performance. Your app requires a specific Bluetooth medical device that the review team does not have access to.

Fix: Added a comprehensive demo mode with simulated glucose readings and device interactions. Included a video in the review notes showing the real device pairing. Demo mode clearly labeled as simulated da...

Guideline 2.1 - Performance. We were unable to review your app as it requires Bluetooth hardware that we do not have access to during review.

Fix: Added a demo mode that simulates sensor data for review. Included detailed review notes in App Store Connect explaining the hardware requirement and providing video of the app working with real hardwa...

Guideline 2.1 - Your app requires a Bluetooth glucose monitor that was not available for our review team to test.

Fix: Sent two glucose monitors to Apples review team via their hardware submission process. Also built a comprehensive demo mode that simulates device connectivity with realistic sample data. Added detaile...