11 cases matching your filters.
Source
Appeal
Category
Guideline 2.3.2 - Performance - Accurate Metadata: Screenshots include content that requires higher age rating
Fix: Updated age rating to match content shown in screenshots, or replaced screenshots with content appropriate for the current rating.
Guideline 2.3.3 - Performance - Accurate Metadata. Your screenshots show product prices that do not match the actual prices in the app.
Fix: Updated screenshots to show current pricing or used generic screenshots without specific prices. Added a disclaimer in the description about pricing being subject to change. Now update screenshots wit...
Guideline 2.3.3 - Performance - Accurate Metadata. Your screenshots show an app interface on an iPhone 16 Pro but the app does not support the Dynamic Island.
Fix: Either use device frames without the Dynamic Island or implement proper Dynamic Island support using ActivityKit. Updated screenshots to accurately represent the app on devices used for capture.
Guideline 2.3.3 - Performance - Accurate Metadata. Your app preview video shows features from a future version that are not available in the current build.
Fix: Re-recorded the app preview video showing only features in the current live build. Apple treats app previews the same as screenshots - they must accurately represent whats in the current version.
Guideline 2.3.3 - Performance - Accurate Metadata. Your screenshots contain customer testimonials with specific ROI claims that cannot be verified.
Fix: Removed all specific financial claims from screenshots. Replaced with feature-focused screenshots showing the apps interface. Financial testimonials moved to the description with proper disclaimers ab...
Guideline 2.3.3 - Performance - Accurate Metadata. Screenshots show gameplay footage that is pre-rendered and does not match actual in-app experience.
Fix: Replaced all screenshots with actual in-game captures on the latest iPhone. Used the apps real UI and graphics. Added device frames to make them look professional without being misleading.
Guideline 2.3.3 - Performance - Accurate Metadata. Your screenshots show health data and graphs with sample data that looks unrealistically positive.
Fix: Created realistic sample data for screenshots showing typical user patterns with normal variations. Graphs show gradual improvement rather than dramatic transformations. Represents what a real user ex...
Guideline 2.3.3 - Your App Store screenshots show gameplay that does not exist in the submitted app. The graphics quality and game modes shown differ significantly from the actual experience.
Fix: Took all new screenshots from actual gameplay on an iPhone. Removed any screenshots showing unreleased features. Added text overlays that accurately describe features shown. All screenshots now repres...
Guideline 2.3.3 - Performance - Accurate Metadata. Your app screenshots show a different interface than the actual app experience after the app transfer.
Fix: Updated all screenshots to match the current version of the app. Verified that app description, keywords, and all metadata accurately reflected the transferred app. Lesson: always update listing asset...
Guideline 2.3.3 - Performance - Accurate Metadata: Screenshots do not sufficiently reflect your app in use.
Fix: Replaced marketing images with actual device screenshots showing the app in use on real screens.
Guideline 2.3.4 - Performance - Accurate Metadata: App previews must only use video screen captures of the app.
Fix: Re-recorded the app preview using only actual screen recordings from the simulator/device.