Real-World Cases

Guideline 2.3.6 - Performance - Accurate Metadata. Apples updated age rating system requires you to re-answer the questionnaire with the new granular categories.

Fix: Completed the new age rating questionnaire in App Store Connect with the updated granular categories. Apple now has more specific questions about content types. Submitted an update with the corrected...

Guideline 2.3.6 - Performance - Accurate Metadata. Your fitness app allows users to share body photos but age rating does not reflect potential mature content.

Fix: Updated age rating to 12+ for Infrequent/Mild Mature/Suggestive Themes. Added photo guidelines prohibiting inappropriate content. Implemented moderation for shared photos. Users must acknowledge commu...

Guideline 2.3.6 - Performance - Accurate Metadata. Your app includes cartoon violence but the age rating questionnaire does not reflect this.

Fix: Updated the age rating questionnaire to mark Infrequent/Mild Cartoon or Fantasy Violence. This changed the rating from 4+ to 9+ which Apple accepted.

Guideline 2.3.6 - Performance - Accurate Metadata. Your app contains alcohol-related content but is rated 4+ in regions where alcohol content requires higher ratings.

Fix: Updated age rating questionnaire to accurately reflect alcohol references. This automatically adjusts the age rating per region based on local regulations. The app now shows appropriate age ratings in...

Guideline 2.3.6 - Performance - Accurate Metadata. Answer the age rating questions honestly. Your app contains frequent mature themes but is rated 9+.

Fix: Updated the age rating questionnaire honestly reflecting that the app could display mature content from news sources. Rating changed to 17+. Also added content filtering options for younger users.

Guideline 2.3.6 - Your app is rated 4+ but contains user-generated content that could include mature themes.

Fix: Changed the age rating to 17+ since users can post text and images. Added robust content moderation including automated filtering and user reporting. Added a content policy users must accept. The high...

Guideline 2.3.6 - Performance - Accurate Metadata. Your game includes references to alcohol and tobacco in the storyline but age rating does not reflect this.

Fix: Updated age rating questionnaire to mark Frequent/Intense Alcohol, Tobacco, or Drug Use or References. This changed rating from 9+ to 17+. For a lower rating, could remove or reduce the alcohol refere...

Guideline 2.3.6 - Performance - Accurate Metadata. Your app age rating does not accurately reflect the content. The app includes user-generated content but is rated 4+.

Fix: Updated age rating to 17+ since the app had unrestricted user-generated content. Also added content moderation and reporting features. For apps with moderated UGC, 12+ is often sufficient.