Guideline 2.1
Broken links or non-functional features
App contains links that lead to 404 pages, buttons that do nothing, or features listed in the description that don't work.
21 cases reported · ~4 days to resolve · 0% appeal success
Apple's rejection message
Guideline 2.1 - Performance - App Completeness: We found that certain features in your app did not function as expected. Specifically, [feature] did not respond when tapped.
How to fix this
Test every interactive element and remove broken features
easyWorked for 95%
Systematically tap every button, link, and interactive element in the app. Fix broken ones or remove them. Test on airplane mode for offline error handling. Verify all URLs are valid.