Guideline 2.1
App requires hardware not available to reviewers
App requires Bluetooth peripherals, specific hardware accessories, or conditions the reviewer cannot reproduce.
7 cases reported · ~9 days to resolve
Apple's rejection message
Guideline 2.1 - Performance - App Completeness: We were unable to fully assess your app because it requires hardware or physical conditions that we cannot replicate during review.
How to fix this
Provide demo video and detailed review instructions
mediumWorked for 80%
Upload a video showing the hardware-dependent features in action. In App Review notes, explain what hardware is needed and provide a link to the demo video. If possible, add a demo/simulation mode that works without the hardware.